Privacy Policy
Effective Date: January 1, 2026
Welcome to Pins & Needles. This Privacy Policy explains how we care for your personal information when you visit our fabric and haberdashery shop website or reach out to us with inquiries. Just as we handle our finest silks and delicate trims with the utmost care, we are committed to protecting your privacy.
Information We Collect
When you ask a question about our crafting supplies, place an order for materials by the metre, or sign up for shop updates, we may collect basic, helpful details to assist you. This typically includes:
- Your name, so we know who we are speaking with.
- Your email address, to send you replies or receipts.
- Your phone number, in case we need to clarify details about a special fabric order.
- Basic browsing data, such as which pages of our shop you visit, helping us arrange our digital shelves better.
How We Use Your Information
We use your information strictly to support your sewing and crafting journey. Specifically, we use it to:
- Prepare and manage your requests for threads, ribbons, and fabrics.
- Answer any questions you have about matching colours or specific materials.
- Send you occasional, charming updates about new arrivals in the shop, provided you have asked to receive them.
Keeping Your Data Safe
We believe in keeping things simple and honest. We do not sell your personal information to outside parties. Your details are securely stored and only accessed by our shop staff when necessary to provide you with excellent service. We maintain secure digital safeguards to prevent unauthorized access.
Your Choices and Rights
You are always in control of your information. If you would like to know what details we have carefully filed away, or if you would prefer we remove them entirely, simply let us know. If you no longer wish to receive shop updates, you can step away at any time with a simple request.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please do not hesitate to reach out. We are always happy to help.
Pins & Needles